Question 1

How do I create an account?

Accepted Answer

Tap 'Get started' on the homepage, enter your email and a password, and you're in. You can also try it right away and log expenses by voice from the first screen.

Question 2

Is ExpenseTracker really free?

Accepted Answer

Yes. The Free plan is $0 forever with no card required. It includes voice entry, up to 3 wallets, multi-currency, and budgets & goals, with no time limit.

Question 3

What devices can I use it on?

Accepted Answer

iOS, Android, and any web browser. Your data syncs across your devices, so you can log on your phone and review on the web.

Question 4

Do I need to connect my bank account?

Accepted Answer

No. ExpenseTracker never asks for bank logins. You add transactions by voice or manually (Family plans can also import CSV files). That keeps you in full control of your data.

Question 5

How does voice entry work?

Accepted Answer

Tap the mic and say what you spent in plain language — for example, "Book two nights at the beach resort for $480 on the family card." The app pulls out the amount, category, and who it's for, and files it as a real transaction.

Question 6

Is the AI private?

Accepted Answer

Yes — that's the point. On iPhone, the voice is understood by on-device AI (Apple Intelligence), so your money talk stays on your device. We never sell your data.

Question 7

What languages does it understand?

Accepted Answer

The app interface is available in English and French, and you can speak your expenses naturally. Voice entry is a free feature — it is not locked behind a paid plan.

Question 8

Can I share expenses with my family or a group?

Accepted Answer

Yes. Share a wallet with the people you actually spend with. Everyone's entries show up together, so you can see who paid what. You connect your family on the web; the apps then stay in sync. Shared wallets are part of the Family plan (currently in early access).

Question 9

How does settling up work?

Accepted Answer

Group balances always add up, so you can see exactly who owes whom and clear it without the awkward math. No spreadsheets required.

Question 10

How much does the Family plan cost?

Accepted Answer

It's in early access right now — join and it's free while we're in beta. You set it up on the web (not in the app). Pricing will be announced before early access ends, and you'll keep the free plan either way.

Question 11

What types of wallets can I create?

Accepted Answer

Cash, bank accounts, cards, digital wallets, and more. Each wallet has its own currency and balance, and you can mix currencies (dollars, euros, and more) in one account.

Question 12

How do budgets and goals work?

Accepted Answer

Set a spending limit per category and goals worth saving for. The app tracks progress and gives gentle nudges as you approach a limit — no lectures.

Question 13

Can I set up recurring transactions?

Accepted Answer

Yes. Set rent, subscriptions, or school fees once with a frequency (weekly, monthly, yearly) and they're added automatically so you never chase a due date.

Question 14

Does it work offline?

Accepted Answer

Yes. Log on the bus or in the market, and it syncs the moment you're back online.

Question 15

How do payments work?

Accepted Answer

The iPhone and Android apps are completely free — there are no in-app purchases. You buy plans and set up family sharing on the web, and the app unlocks automatically. Payments are handled by a secure provider; details are shown at checkout.

Question 16

Can I host it myself?

Accepted Answer

Yes. Buy the self-host license ($50 one-time) for the full source code, or let us deploy and maintain it for you. Your financial data lives on your own server — never ours.

Question 17

Do you sell my data?

Accepted Answer

Never. We don't sell, share, or monetize your personal or financial data. Data is encrypted in transit, and on-device AI keeps your voice private.

Question 18

How do I delete my account and data?

Accepted Answer

From Settings → Account → Delete Account. This permanently removes your data. You can export your data first if you want to keep a copy.

Question 19

The app isn't syncing across devices

Accepted Answer

Make sure you're logged into the same account with an internet connection, then pull down to refresh. If it persists, log out and back in.

Question 20

I forgot my password

Accepted Answer

Tap 'Forgot password' on the login screen, enter your email, and we'll send a reset link. Check your spam folder if you don't see it.

Question 21

How do I contact support?

Accepted Answer

Reach us any time through our contact page, or browse the Help Center for step-by-step guides.

Frequently Asked Questions

Getting Started

Voice & AI

Family & group sharing

Wallets, budgets & currencies

Pricing, privacy & self-hosting

Troubleshooting

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